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Returns & Exchanges
At Cashews, we stand behind the freshness of our premium nuts and snacks. If your order arrives damaged or doesn't meet our quality standards, we offer a 30-day return policy to ensure your complete satisfaction.
Return Process
- 1.Contact Support
Email our customer service team with your order number and a brief explanation of the issue within 30 days of delivery.
- 2.Provide Documentation
For quality concerns or shipping damage, please attach clear photos of the product and packaging to expedite your request.
- 3.Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number and instructions for the next steps.
- 4.Refund Processing
Once your claim is verified, we will issue a full refund to your original payment method or ship a fresh replacement at no extra cost.